When you have your Rolex watch serviced at an authorized service center, you’re not just paying for repairs or maintenance. You’re also receiving a service warranty. This warranty is Rolex’s guarantee that the service work is free from any defects.
The service warranty specifically covers any issues that arise from the service work itself. Should a replaced part fail or the timing adjustments prove inaccurate, the warranty ensures coverage for the required fixes.
Pro Tip: Always keep your service warranty card and any related documents in a safe place. You’ll need them if you have to claim the warranty.
It’s crucial to understand that the service warranty does not cover damage resulting from misuse, accidents, or neglect. For example, if you drop your watch and damage it, this won’t be covered.
| Covered by Warranty | Not Covered by Warranty |
|---|---|
| Defective Parts | Accidental Damage |
| Timing Issues | Water Damage |
| Mechanical Failures | Cosmetic Wear |
The duration of the Rolex service warranty can vary depending on the service center and the type of service performed. Generally, the warranty lasts for two years from the date of service.
If you encounter any issues covered by the service warranty, the first step is to contact the authorized service center where you had the watch serviced. You will need to present the service warranty card and any other related documents.
You can check the date on your service warranty card. If the date falls within the warranty period, your service is still under warranty.
No, the service warranty is non-transferable and applies only to the original recipient of the service.
Contact the service center immediately. They may be able to provide a duplicate or offer a solution based on their records.
Yes, a warranty card can enhance the value of a watch. It provides assurance of authenticity, provenance, and potential service history, which collectors and buyers often value.
By understanding the ins and outs of the Rolex service warranty, you can take full advantage of this benefit and ensure that your watch remains in optimal condition. For more information on Rolex watch care and maintenance, check out our other articles on Rolex Watch Service and How to Clean Your Rolex Watch.
Curious about the value of your Rolex timepiece? Discover its worth with our expert Rolex watch buyers. If you’re looking to sell, we can provide an accurate valuation. Find out now!
Get An Offer